Terms of Service
Last updated: 2026
These Terms of Service govern your use of the Greenwich Exterminator and Pest Control Company website and your requests for our services. By using this website, you agree to these terms.
1. Use of This Website
You may use this website for lawful purposes only, to learn about our services and to contact us. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or submit automated, false, or abusive content.
2. Our Services
We provide residential and commercial pest-control services, including ant control, roach extermination, rodent removal, wasp and hornet control, spider treatments, and general pest defense plans. Descriptions on this website are for general information and are not an offer or guarantee of any specific result.
3. Contractor Referral and Acknowledgment
Greenwich Exterminator and Pest Control Company acts as a referral service connecting homeowners and property owners with independent contractors and pest-control professionals. When you book a service through us, you acknowledge and agree that we are referring the contractor to you and are not the party performing the pest-control work.
By booking our service, you expressly acknowledge that Greenwich Exterminator and Pest Control Company is not liable for any problems, damages, injuries, losses, or disputes that may arise from the services performed by the referred contractor, including but not limited to property damage, personal injury, incomplete work, unsatisfactory results, or scheduling issues. Any claims or concerns regarding the work itself must be directed to the independent contractor who performed the service.
Nothing in these terms prevents you from pursuing claims against the contractor directly, but Greenwich Exterminator and Pest Control Company's liability is limited to the referral service we provide. To the fullest extent permitted by law, we disclaim responsibility for the acts, omissions, or negligence of any third-party contractor.
Greenwich Exterminator and Pest Control Company is not itself a licensed pest-control service. We do not hold, and do not represent that we hold, any pest-control, pesticide-application, or related professional licenses. Any required licensing is the sole responsibility of the independent contractor referred to perform the work. If a referred contractor is unlicensed or operates without the required credentials, that responsibility and any resulting consequences rest solely with that contractor and not with Greenwich Exterminator and Pest Control Company. By booking through us, you acknowledge this arrangement and agree to verify the contractor's licensing and qualifications directly with the contractor.
4. Estimates, Service Requests, and Scheduling
Submitting the information intake form or otherwise contacting us is a request for information — it does not create a service agreement or a confirmed appointment. Estimates are based on the information available at the time and may change after inspection or when the scope of work, property conditions, or pest severity differ. Services and appointments are confirmed only when we expressly confirm them.
5. Accuracy of Information You Submit
You agree that the information you provide is accurate and that you are authorized to provide it. We rely on the information you submit to respond appropriately, and inaccurate information may delay or affect our ability to help you.
6. No Guarantee of Pest Elimination
Pest activity depends on many factors outside our control, including surrounding properties, weather, structural conditions, and customer follow-through. We do not guarantee complete elimination or prevention of pests unless a guarantee is expressly provided in a written service agreement, and any such guarantee is limited to its stated terms.
7. Website Content and Availability
Website content is provided for general informational purposes and may be updated or changed at any time. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components, and we may suspend or discontinue any part of it without notice.
8. Intellectual Property
Our business name, logo, text, graphics, and other website content are owned by Greenwich Exterminator and Pest Control Company or used with permission, and are protected by applicable intellectual-property laws. You may not copy, reproduce, or use them without our prior written permission.
9. Third-Party Links and Services
Our website uses third-party services, including a chat widget, and may link to third-party sites. We do not control those services and are not responsible for their content, availability, or privacy practices. Your use of them is subject to their own terms.
10. SMS / Text Messaging Terms
Our information intake form does not collect a phone number, and submitting it does not constitute consent to receive SMS or text messages. Providing an email address is not SMS consent, and simply using this website does not enroll you in any text-message program.
If SMS/text-message communications are offered in the future, they will require separate, affirmative opt-in consent. SMS consent is never required to purchase our services.
Any future SMS enrollment mechanism will clearly disclose the business identity (Greenwich Exterminator and Pest Control Company), the expected message frequency, that message and data rates may apply, STOP and HELP instructions, and links to our Privacy Policy and these Terms of Service.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Greenwich Exterminator and Pest Control Company is not liable for indirect, incidental, special, consequential, or punitive damages, or for damages arising from pre-existing property conditions, failure to follow post-treatment instructions, or circumstances outside our reasonable control. Nothing in these terms limits liability that cannot be limited under applicable law.
12. Indemnification
You agree to indemnify and hold harmless Greenwich Exterminator and Pest Control Company from claims, losses, and expenses arising out of your misuse of this website, your violation of these terms, or your submission of inaccurate or unauthorized information.
13. Governing Law and Disputes
These terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Connecticut, unless applicable law requires otherwise. [Site owner: confirm the correct governing state and venue for your business before relying on this section.]
14. Changes to These Terms
We may update these Terms of Service from time to time. The updated version will be posted on this page with a revised date, and continued use of the website or our services constitutes acceptance of the current version.
15. Contact Us
Greenwich Exterminator and Pest Control Company
Email: greenwichexterminatorandpestcontrol@gmail.com
Phone: (203) 633-3926
See also our Privacy Policy.